Emotional intelligence is the ability to understand and control emotions and social interactions. Leaders make intelligent decisions, control emotions, and visualize what they conceived of others.
Whether you want to be a leader or improve your current leadership skills, this guide will help you to develop your intelligence skills.
Emotional intelligence is an acquired skill that will help you build strong relationships in the workplace. Take the following four steps to develop emotional intelligence and effective guidance:
- Empathy
- Self-management
- Effective communication
- Self-awareness
Self-awareness
Create your learning mechanism by understanding your feelings. Meanwhile, an intelligent person can write down thoughts and learn techniques to change the situation.
Intelligent people have deep feelings and try to repair the pressures instead of letting them go beyond their decision. Leaders know the emotions that influence workplace behavior and benefit the company.
For example, a colleague gives you valuable feedback on your hard work. To cultivate self-awareness in this situation, take some time to reflect on how you feel and why you feel this way.
Write your thoughts on a paper or contemplate them during meditation. Notice if you only focused on negative criticism instead of also answering the positive questions, now you can focus on the negative and positive comments simultaneously and develop a positive feeling towards your colleague.
Self-management
You can control your emotions and stay calm in stressful situations in the workplace by understanding yourself. To deal with your emotions, you need to know them first.
People who control themselves stay positive and calm in stressful situations. They see obstacles as opportunities for improvement and enjoy challenging environments to enhance problem-solving skills.
As you do in self-awareness, you can use techniques such as meditation, research, and maintaining focus in a stressful situation that helps you in developing self-control.
For example, one co-worker shares a common responsibility with another. The first one knows that you are a helper who tries to help your co-worker when they are working or sticking to a job.
Now imagine, he asks you to take on their job no matter how much you are responsible. Consider what you would do in such a situation.
An emotionally intelligent employee will take some time before thinking about how to think positively, calmly. Then they might suggest that a co-worker and their supervisor come up with a plan for the project together.
Empathy
Learn about empathy so you can develop trust and build communication among your peers. Empathy involves an understanding of another’s situation and feelings.
Try to visualize what the other person is doing. Then talk to him about your understanding and support their situation.
Enthusiasm in the workplace can promote better relationships between you and your colleagues. This leads to a softer decision when conflict arises.
Effective Communication
Good communication promotes greater understanding among employees and leads to more productivity. Develop communication and nonfiction skills to become an intelligent and effective leader.
Every conversation is an opportunity to manage your emotions, show empathy, and improve your relationship.
Listening to your co-worker is a good service and an important feature of good communication. Show maturity and unselfishness. Try asking questions that concern you to show that you are listening.
Verbal communication skills are another important quality of effective communication, including language tone. Try to know your and other person’s body language. If you are an enthusiast and passionate person, it is likely for people to find out that just by looking at your body.
Conclusion
Emotional intelligence is imperative to build relations in the workplace. It starts with understanding your emotions first.
Once you do that, you initiate understanding the reasons and rationale behind the decisions and actions of your peers. Work on self-awareness, self-management, empathy, and effective communication to furnish your emotional intelligence.
If you want to enhance your leadership skills, you can also hire a leadership advisory firm to help you assess your skills.
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